Q1: Are your products authentic quality?
A1: Of course! We are the agent of official Air Force 1 website. We have our own factory to manufacture Air Force 1. Many our customers speak highly of our products and have long-term cooperation with us! Our products are of high quality, original package and cheap price.

Q2: Why your products such cheap?
A2: We totally understand your feelings. Many our old customers ever asked this question like you. The reason why we can offer you such cheap price is that we are the agent of official Air Force 1 website. We have our own factory to manufacture Air Force 1. So we have the whole procedure to production-marketing .That save a lot of in-between cost! Also, in order to attract more customers and advertise our brand, we offer all of our old-and- new customers big discount the cheapest price!

Q3: How much should I pay for the shipping fee?
A3: Big surprise! We ship worldwide with free shipping.

Q4: When will I receive my order?
A4: We will ship out your shoes within 24 hours. You can receive your order around 7-15 business days depending on your delivery destination. You can see the details in Shipping Policy of our site.

Q5: What methods of payment do you accept?
A5: We accept Credit card, PayPal, Western Union and so on. You can just contact us for the details.

Q6: How can I get more discounts?
A6: It depends. If you buy in bulk (more than 5 pieces), we will give you discount! Also if you are our repeated customers, more discounts are on problem.

Q7: Is it safe to pay via credit card or other payment methods?
A7: Certainly. You do not worry about the security. We have professional safety system to protect all of our customers and ourselves. Also when your money is sent to our account, we have no rights to know any information about your card information.

Q8: How do I track my order?
A8: We will give a tracking number and the relative website for you to check the shipment status online. Please take it easy to contact our customer service if you have any questions. Of course, we will check the status for you sometimes and remind you. But it would be better for you to track the status yourself. So you can know your order clearly!

Q9: How to contact you if I have any question?
Q9: Just feel free to click "contact us" on our website to tell us your questions.

Q10: What should I do if the items were damaged upon receipt?
A10: You need to inform us immediately upon receipt of shipment. Once you noted the product was damaged during shipment, we may require the item to be sent back to us or have the picture of the damaged item to be reviewed before we send out a new replacement. In the unlikely event of the manufactory faults, we will be responsible for you!